CODE OF CONDUCT
At Glory Hospice & Palliative Care we recognize the importance of maintaining an environment of integrity, honesty and respect. Accordingly, we affirm the following commitments:
To our residents/patients
We are committed to providing quality care that is sensitive compassionate, promptly delivered, medically necessary and cost effective.
To our colleagues
We are committed to a work setting which treats all colleagues with fairness, dignity, respect, an opportunity to grow, professional development and a team environment in which all ideas are considered.
To our other healthcare professionals
We are committed to dealing with our third party payors in a way that demonstrates our commitment to contractual obligations and reflect our shared concern for bringing efficiency and cost effectiveness to Glory Hospice & Palliative Care
To our regulators
We are committed to an environment in which compliance with laws, regulations, and sound business practices is “woven into” the corporate culture. It is the responsibility of Glory Hospice & Palliative Care to aggressively self-govern and monitor adherence to our Code Of Conduct.
To the communities we serve
We are committed to understanding the particular needs of the communities we serve and providing these communities quality, medically necessary, cost effective healthcare.
Employment Practices and Privacy Notice
Equal Opportunity Employer
Glory Hospice & Palliative Care does not discriminate against any person on the basis of race, color, sexual orientation, national origin, disability, or age in admission, treatment, or participation in its program, services and activities, or in employment.
Glory Hospice & Palliative Care does not discriminate against any person on the basis of race, color, national origin, sexual orientation, disability, or age in admission, treatment, or participation in its programs, services and activities within the scope of Glory Hospice & Palliative Care’s services and our ability to deliver services.
This statement is in accordance with the provisions of Title VI of the Civil Rights Ac of 1964, Section 504 of the Rehabilitation Act of 1973, the Age of Discrimination Act of 1975, and Regulations of the U.S. Department of Health and Human Services issued to these statues at Title 45 Code of Federal Regulations Parts 80, 84m and 91.
HIPAA and General Guidelines
Glory Hospice & Palliative Care respects the importance of its patient’s personal privacy and understands the sensitive nature of its patient’s health information. Glory Hospice & Palliative Care also recognizes that federal and state laws require that individually identifiable health information must be safeguarded against improper use or disclosure. It is Glory Hospice & Palliative Care’s policy not to use or disclose a patient’s health information except as permitted by law and to adopt safeguards to protect the confidentiality of its patient’s health information.
PERMITTED USES AND DISCLOSURE FOR TREATMENT, PAYMENT AND HEALTH CARE OPERATIONS
Glory Hospice & Palliative Care can use or disclose a patient’s health information for treatment, payment, or health care operations without obtaining a consent or authorization from patient or patient’s legally authorized representative.
Glory Hospice & Palliative Care shall take reasonable steps to verify the identity and authority of the person or entity requesting access to a patient’s health information. Reasonable verification procedures include, but are not limited to: reviewing an identification badge or license; a written statement on letterhead; personal knowledge of the requestor; or knowledge of the place of business, address or telephone number. For purposes of notification of family or friends, Glory Hospice & Palliative Care shall assume a person’s involvement in the patient’s care based on the circumstances, such as the fact that they sign necessary paperwork during the admission process.
Glory Hospice & Palliative Care shall make reasonable efforts to ensure that only the minimum amount of information necessary to satisfy the particular purpose of the use or disclosure is provided. Unless the circumstances indicate otherwise, Glory Hospice & Palliative Care shall presume that requests from public officials, health care providers, plans and clearinghouses, professional members of Glory Hospice & Palliative Care’s workforce, business associates, requests for research, requests from the patient and requests pursuant to a valid authorization are for the minimum amount of information necessary for the stated purpose.
RELEASE OF ENTIRE MEDICAL RECORD
In general, Glory Hospice & Palliative Care will not release a patient’s entire medical record unless the release of the whole record is justified as reasonably necessary to accomplish the purpose of the requested use or disclosure.
This Notice applies to all employees, staff, and trainees, volunteers, and other agents acting on behalf of Glory Hospice & Palliative Care.